At Boom Beach: War Strategy Game, we are deeply committed to providing an immersive, high-quality gaming experience for players around the world. Due to the nature of digital goods and services, all sales are generally considered final, and refunds are not typically granted once a purchase is completed. This policy helps maintain fair pricing and supports ongoing development, maintenance, and improvement of the game. However, we recognize that there may be exceptional cases where technical issues, device compatibility problems, or other unforeseen circumstances prevent you from fully enjoying or accessing your purchased content. In such cases, we encourage you to contact our dedicated customer support team within 14 days of your purchase. Each request will be carefully reviewed on an individual basis, with all relevant information considered to determine eligibility for a refund or alternative solution. Possible resolutions may include a full or partial refund, account credits, or technical support aimed at promptly resolving the issue. We advise all players to thoroughly review product descriptions, system requirements, and compatibility details before making purchases to minimize the risk of dissatisfaction. Our support staff is committed to providing courteous, timely, and effective assistance, working closely with you to find a satisfactory outcome. Please understand that refund decisions are governed by the specific terms of this policy and may vary depending on the unique circumstances of each case. Your satisfaction remains our top priority, and we strive to ensure that your experience with Boom Beach is rewarding, enjoyable, and meets your expectations.